On this page you will find KLM’s legal information
This website is offered to you by: Koninklijke Luchtvaart Maatschappij N.V.
(also known as KLM Royal Dutch Airlines)
Amsterdamseweg 55 1182 GP Amstelveen The Netherlands
Registered No 33014286 VAT Number NL004983269B01
To contact our Legal affairs department, please use the contact details below:
KLM Royal Dutch Airlines
Legal Affairs Department Plesman House 2A Cains Lane Bedfont Middlesex TW14 9RL
- Prices advertised are subject to change without notice before a booking is confirmed. Please check exact price and conditions applicable for your chosen dates and flights at time of booking at klm.com.
- All prices are in EUR and per passenger and include taxes and charges.
- Prices may change to less or more than the displayed fares at short notice as prices and availability are updated frequently. Seat availability may be very limited at the prices displayed for desired travel dates, travel periods can vary and blackout periods may apply.
- Baggage allowance may differ. Please check at the time of booking.
- A credit card surcharge may apply up to a maximum of 45 EUR per ticket.
- Conditions of carriage and fare rules apply.
Tickets may not be changeable or refundable after booking and additional charges may be payable. For more information and for the KLM flexible booking guarantee, please check klm.com .
Slavery and Human Trafficking Statement / reporting year 2019 Established in 1919, Koninklijke Luchtvaart Maatschappij N.V. (KLM) is the oldest international airline still flying under its original name, and has a global business covering 3 main areas; passenger transportation, cargo transportation and aircraft maintenance. The KLM Group operates to more than 170 destinations via its hub in Amsterdam and employs around 30,000 employees worldwide. Together with its fully owned subsidiary KLM Cityhopper B.V. (KLM Cityhopper), KLM carries on business in the United Kingdom. KLM Cityhopper has a European business covering passenger transportation. This statement is also published by KLM on behalf of KLM Cityhopper. The governing bodies within KLM are the Board of Directors and the Executive Team which meets regularly to govern strategy, policy and compliance across the business. KLM fully supports the core principles and fundamental rights set forth in the United Nations Declaration of Human Rights and the Charter of Fundamental Rights of the European Union and commits to combating modern forms of slavery and human trafficking. In accordance with the Air France KLM Group Social Rights and Ethics Charter terms, KLM is committed to promoting and actively complying with the Conventions of the International Labor Organization (in particular the abolition of child labour Conventions 138 and 182), and the elimination of all forms of forced or compulsory labour (Convention 29 and 105). Every employee of KLM is entitled to labour conditions which respect their health, safety and dignity. The Air France KLM Group Social Rights and Ethics Charter applies to each of KLM’s employees. KLM is committed to acting ethically and with integrity in all their business relationships. KLM sources numerous goods and services through subcontracting, distributing, franchise, codeshare, affiliate and entity arrangements and therefore within this framework, KLM is working to identify the risk factors related to slavery and human trafficking. The KLM policy is for its suppliers to sign a Sustainable Development Charter which is based on the principles of the UN Global Compact. The Sustainable Development Charter gives guidance to KLM’s suppliers and knowledge of the principles by which KLM operates. Upon signing the Sustainable Development Charter, the suppliers agree that KLM has the right to audit and monitor the performance and principles of the Charter. KLM will look to further improve its process and practices to combat Modern Slavery.
You can find various terms and conditions of several KLM products and services via the pages below.